Author: Dr Eric Brown
This manual is an excellent in-depth guide to complaint investigation, it is the manual that accompanies the online course but as a stand alone document it is an essential guide...
Author: Dr Eric Brown
The Case Study for Carpet Inspectors is another great tool for those involved in either real time carpet inspection or those individuals that have to manage the process of handling claims or wanting to understand much more about the process...
Author: Dr Eric Brown
A ‘must read’ online book from Dr Eric Brown, one of the world’s leading carpet inspectors.
This book adds many examples of carpet complaints that Dr Brown has encountered...
Author: Dr Eric Brown
This excellent new online book has been written by one of the world’s leading carpet inspectors – Dr Eric Brown. Dr Brown has written many books on the subject of carpet cleaning and inspection over the course of many years...
Author: Dr Eric Brown
This manual is intended to provide carpet inspectors with the information required to carry out a number of simple tests. Such tests will strengthen the value of their report and will allow more definitive
conclusions to be drawn...
Author: Dr Eric Brown
An excellent short paper (4 pages) on the phenomenon of pile reversal and how this can be limited.